Effective Date: 21/11/2024
Connective Growth values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Your name, email address, phone number, location, and any details you provide during registration or through forms.
- Payment Information: Billing details necessary for processing your subscription payments (e.g., via Stripe).
- Usage Data: Information about how you use our website, including cookies and IP address.
- Questionnaire Responses: Any details shared in your application to help us understand your goals and match you with the right group.
2. How We Use Your Information
We use your data to:
- Provide and improve our coaching services.
- Match you with the appropriate coaching group based on your questionnaire responses.
- Process payments and manage subscriptions.
- Communicate with you, including sending updates, motivational messages, and newsletters.
- Ensure website functionality and analyze user behavior to improve our services.
- Comply with legal obligations.
3. How We Protect Your Data
We take your privacy seriously and implement the following measures:
- Secure servers and encryption protocols to protect sensitive information.
- Restricted access to personal data to authorized personnel only.
- Use of trusted third-party services, such as Stripe, for secure payment processing.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except as necessary to:
- Process payments via secure providers like Stripe.
- Comply with legal obligations or protect our legal rights.
- Deliver services using trusted partners (e.g., communication platforms like WhatsApp).
5. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze website usage. You can manage your cookie preferences in your browser settings.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct your information.
- Deletion: Request the deletion of your personal data, subject to legal requirements.
- Data Portability: Obtain a copy of your information in a structured, machine-readable format.
- Withdraw Consent: Opt-out of specific data uses, such as marketing communications.
To exercise these rights, contact us at Benn@connectivegrowthlifecoaching.com.
7. Third-Party Services
Our website may link to third-party services, including Stripe and WhatsApp. These providers have their own privacy policies, and we encourage you to review them.
8. Data Retention
We retain your personal data only as long as necessary to provide services or as required by law.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about your privacy, please contact us:
Email: Benn@connectivegrowthlifecoaching.com
Phone: 07359219395